QUALITY
CONTROL POLICY

MIT Verification Services Nigeria Limited

Quality Control Policy

Quality Control is a corporate commitment within MIT Verification Services Nigeria Limited. It is the individual and collective responsibility of all personnel and teams. We want to project and live up to a culture of professionalism, integrity, dependability and accuracy.

To achieve the desired outcome, we shall:
1. Maintain our systems and work processes in accordance with internationally recognized Quality Management Standards and applicable local regulations.

2. Regard Customer satisfaction, quality, confidentiality and continuous process improvement as critical to business success.

3. Measure the efficiency of our processes and ability to meet external and internal Customers’ legitimate requirements and expectations. 

4. Create and preserve a work environment for all employees that foster:
• Mutual trust and respect
• Teamwork
• Continuous process improvement
• Compliance with Health, Safety and Environment protection regulations
• Recognition of individual and team achievements while improving service quality.

5. Rectify shortcomings and take actions to correct situations, which cause unsatisfactory performance.

6. Avoid being placed in a position of conflict of interest and accept only work, which can be handled competently and professionally.

7. Help employees identify and pursue opportunities to improve the quality of their own work and optimize the use of their own resources.

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